Especially for Pets, a Massachusetts pet food and supply company with stores located in Acton, Medway, Newton, Sudbury, Wayland and Westborough (winner of 1999 Retailer of the Year by the Retailer’s Association of Massachusetts) is proud to announce Marjorie Bergstrom as the 2007 Employee of the Year.
Marjorie (Midge) Bergstrom of Framingham has been committed to Especially for Pets’ mission and its customers ever since she was hired four years ago. Midge has worked in the Westborough and Medway stores and is currently working in the Wayland location. Midge received this award of excellence for several reasons including her exemplary dedication, self-motivation, and ability to consistently exceed customer service expectations.
Erin Barbato, Especially for Pets store manager of Wayland said “As a lead associate in Wayland, the example Midge sets for the team is unprecedented. Every customer is greeted and treated like a guest in Midge’s home. She leads by example and consistently goes above and beyond for every customer she assists. She creates a welcoming environment for both staff and customers to come in and enjoy the time spent in store. Customers ask for her by name and she has never received less than an excellent rating on customer service surveys.”
In her free time, Midge is an avid member of a local Cairn Terrier club, where she devotes time to fundraising and education events for breed rescue. “Midge exemplifies the Especially for Pets’ mission: knowledgeable employees, outstanding customer service, and a passion for pets,” said Michael DiTullio, president and owner of Especially for Pets. “It gives me great pleasure to recognize Midge’s achievements.”
Especially for Pets, founded in Newton, MA 19 years ago, is the store created by pet lovers for pet lovers offering only the most pet friendly products and services. They offer grooming, dog training, and educational seminars and serve as a resource for pet adoption and rescue services information. Especially for Pets’ Natural Division offers a selection of natural products and boasts products such as raw diets, natural supplements and treats. For more information on Especially for Pets, visit www.especiallyforpets.com.